Last August 1, 2012, Western Digital, announced the official opening of their new service center in Makati to provide better end-user support and strengthen distribution.
Western Digital’s first WD Service Center in the country is located in 2111 Chino Roces Avenue Corner Urban Avenue, Makati City. “This is good news for me because it’s near my office.” If my estimate is correct this is just a few blocks away from Makati Cinema Square.
According to our friends from Western Digital, the WD Service Center will cater to your post sales inquiries and concerns from Monday to Friday between 8AM to 6PM and on Saturdays 8AM to 12NN.
Did you know that Western Digital hard drives have a 5 year warranty? That’s why you can rest assured that your storage investment worth the value.
Starting August 1, 2012, WD Storage Device owners will be able to bring their in-warranty drives to WD Service Center and receive their replacement drive immediately. If ever the required model is not available, WD Service Center representatives will contact customers for collection of their replacement drives once ready. What a great customer service, right? This warranty service is available on all WD Devices sold through WD authorized distribution channels in the country.
For more details on the warranty terms and limitations, please visit http://support.wdc.com/warranty/policy.asp
UPDATES( As of July 5, 2016):
The above address or WD Service Center is no longer available. You can contact there customer support hotline in the philippines:
1800-1855 0277, +63-2-395 2319
You must check or review your warranty status using this link:
- Serial numbers can be separated by a space, comma, semicolon, or colon
- Maximum of 150 serial numbers allowed
Primasiana Phils., Inc
Unit 305, The Atrium, Makati Avenue,
Makati City, 1225 Metro Manila,
Contact: Ms. Ednalyn Lluz
Phone number: +63-02-7519413 / +63-02-8335573
Operation Hours : Monday to Friday (10:00am to 7:00pm)