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Last May 20, 2013, IBM announced that the company will continue to expand its operations in the Philippines this year and has identified Naga City in the Bicol region as its next growth location. IBM\u2019s business process outsourcing unit, Global Process Services (GPS), will set up a facility in Naga City that will help expand the company\u2019s capabilities in delivering business process solutions to varied industry clients across the globe. The facility will support the development of local talent and give a boost to the innovation ecosystem in the Bicol region and neighboring provinces.<\/p>\n
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\u201cThe expansion in Naga affirms IBM\u2019s continued commitment to help develop talent in next wave cities in the Philippines,\u201d said IBM Philippines President and Country General Manager Mariels Almeda Winhoffer. \u201cThis is consistent with our vision to make IBM an essential innovation and technology partner that will enable the country\u2019s expansion and transformation through IBM\u2019s Smarter Planet agenda.\u201d<\/p>\n
Under this new agreement with Naga City, IBM will deliver its \u201cnext generation\u201d business process solutions to a broad range of clients in the fields of Human Resources, Finance and Accounting, Supply Chain Management, Customer Relationship Management, and Application Services.<\/p>\n
With a number of leading colleges and universities in the city, Naga has a strong pool of talent making it an attractive location for IBM\u2019s latest investment and laying the foundations for future growth.<\/p>\n
\u201cBy locating our global operations in emerging growth cities such as Naga City, IBM is able to bring world-class career opportunities closer to more Filipinos and enhance the country\u2019s competitiveness in the continuously thriving business process outsourcing industry,\u201d said Global Process Services Delivery Country Leader Cassandra Soto. \u201cIn addition, this facility further strengthens IBM’s existing service delivery capability in the Philippines, which serves over a million clients across 84 countries.\u201d<\/p>\n
IBM Global Process Services currently operates in three key cities in Metro Manila, where it maintains a number of established delivery centers, particularly in Quezon City, Makati City and Pasig City. It aims to bring to Naga City the same business process solutions expertise and wide global reach it has developed in these locations over the years.<\/p>\n
IBM\u2019s presence in the Philippines spans over 75 years. In the past few years, IBM has made substantial investments in the country, expanding its business portfolio, growing talent, extending geographic reach and boosting skills development as it anticipates exponential growth around the country. This is in line with IBM\u2019s geographical expansion strategy to expand beyond Metro Manila to key markets like Naga City.<\/p>\n
For more information on IBM Global Process Services, visit http:\/\/www-935.ibm.com\/services\/us\/en\/it-services\/ibm-global-process-services.html<\/p>\n","protected":false},"excerpt":{"rendered":"