Jhong Medina's Qlick Blog » TeamViewer http://www.qlickcafe.com/blogs Qlick Solutions, Web Design, IT News & Events and Internet Cafe Games Updates Tue, 11 May 2010 07:51:24 +0000 http://wordpress.org/?v=2.9.2 en hourly 1 How to deal with Teamviewer Blank Screen Problem http://www.qlickcafe.com/blogs/qlick-solutions/how-to-deal-with-teamviewer-blank-screen-problem/ http://www.qlickcafe.com/blogs/qlick-solutions/how-to-deal-with-teamviewer-blank-screen-problem/#comments Wed, 07 Apr 2010 05:56:17 +0000 Jhong Medina http://www.qlickcafe.com/blogs/?p=1667

Teamviewer Blank Screen Problem Solution

teamviewer_startscreen

I have encountered this problem and I wanted to share this solution to all Teamviewer Users.

The Problem

I have this remote computer that’s running in 24/7 under Windows XP. It’s a surveillance PC where I check the shop with a web camera installed and TeamViewer installed. The problem is when ever I connect to this remote PC I always encounter a blank screen.

My Findings

So to do away with the problem, I reboot the remote computer by click the Action>Remote Reboot>Reboot in the toolbar. After I restarted the remote computer I was be able to access the it.
reboot teamviewer

But that’s not the real solution. I have encountered the problem again and just reboot the remote computer. I tried re-installing the TeamViewer using the latest version but still the problem reoccurs.

So I re-analyzed the problem and just noticed that it was the screen saver that’s causing the problem. When I removed the screen saver the problem was gone.

Wrap-up

1.) Download the latest version of Teamviewer.
2.) Disable the screen saver under control panel display properties.

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]]> http://www.qlickcafe.com/blogs/qlick-solutions/how-to-deal-with-teamviewer-blank-screen-problem/feed/ 4 How to use Team Viewer to your Remote Computer. http://www.qlickcafe.com/blogs/it-journal/how-to-use-team-viewer-to-your-remote-computer/ http://www.qlickcafe.com/blogs/it-journal/how-to-use-team-viewer-to-your-remote-computer/#comments Fri, 30 Jan 2009 10:52:50 +0000 Jhong Medina http://www.qlickcafe.com/blogs/?p=205 How to use Team Viewer to Remote Control your Remote Computer:

1. Download Team Viewer Installer at http://www.teamviewer.com/download/index.aspx

2. Click the v4.05543(English) for windows.

3. Once a dialog box appear click Save File.

4. The Downloads Dialog Box will appear downloading the TeamViewer_Setup.exe.

5. Afterwards, double click the TeamViewer_Setup.exe to install it.

6. If asked to run the software click “Run” and follow the installation process.

7. Click install if prompted for usage, then click “Next”.

8.       When asked…”How do you want to install teamviewer?” Click “personal and non commercial”.

9.       Click Next, and in the License Agreement click the (2) two checkboxes. Then click “Next”.

10.   Then select normal installation in the next dialog box. Then wait until it completed installation.

11.   Click Finished. Then another dialog box will appear. (Make sure that you have installed this in the local and remote computer)

12. In the Create Session, key in the remote computer‘s ID which can be found in the Wait Session.

13. Then when the connection was established you be asked for the password.

13. After entering the ID and Password Verification you can now view the remote computer.

… For Sir TBC3 (deputy_tom@yahoo.com)

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