Teamviewer Blank Screen Problem | Jhong Medina's Qlick Blog

How to deal with Teamviewer Blank Screen Problem

Teamviewer Blank Screen Problem Solution

I have encountered this problem and I wanted to share this solution to all Teamviewer Users.

The Problem

I have this remote computer that’s running in 24/7 under Windows XP. It’s a surveillance PC where I check the shop with a web camera installed and TeamViewer installed. The problem is when ever I connect to this remote PC I always encounter a blank screen.

My Findings

So to do away with the problem, I reboot the remote computer by click the Action>Remote Reboot>Reboot in the toolbar. After I restarted the remote computer I was be able to access the it.

But that’s not the real solution. I have encountered the problem again and just reboot the remote computer. I tried re-installing the TeamViewer using the latest version but still the problem reoccurs.

So I re-analyzed the problem and just noticed that it was the screen saver that’s causing the problem. When I removed the screen saver the problem was gone.

Wrap-up

1.) Download the latest version of Teamviewer.
2.) Disable the screen saver under control panel display properties.

Teamviewer Download
How to use TeamViewer to your Remote Computer

http://myunrevealedthoughts.blogspot.com/ MinnieRunner

Very well said Jhong. Though I don't use a TeamViewer, am sure readers using such and experiencing such problem will surely have this post as a blessing.
http://qlickblogs.blogspot.com jhongmed

Thanks Madz, for the sweet words.
http://www.teamviewer.com Constantin Falcoianu

Hi Jhong,

Thanks for your detailed explanation. If you use a non-password protected screensaver the connection should work without any problems. Otherwise I can also offer you send your logfiles to our support team in order to clarify if there is anything else causing the blank screen in combination with TeamViewer.

Best,
Constantin
TeamViewer

BTW: If you are looking for ongoing news about TeamViewer please subscribe to our feed or follow us on Twitter::
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http://www.qlickcafe.com/blogs/ Jhong Medina

Thanks Constantin, I will subscribe right away and Follow you to in twitter, too.
http://www.googleseodanismanlik.com fatih

thank you for this article. I learned some more information about this article.